Overview

Product accomplishment today depends greatly on the support services. EmPresent recognized the stringent need of precision, reliability and support to obtain substantial level of customer satisfaction.

The Product Support Team hope to assist you in providing a world class support for all your technical and non-technical queries as well as aiding you with product enhancements as they are released. To achieve a high degree of customer satisfaction, the Product support team offers support round the globe from its all regional centers.

Details on policies and commitment to service can be found in our Customer Support Guide.

The support team is committed towards achieving customer satisfaction by constantly interacting with our clients through emails, phone and fax. Customized training is provided to clients on a need basis. Assistance in the form of application development and maintenance is also a major activity undertaken by the support team.

To contact our POS team in India, US or Japan through email, phone or fax, click here